Returns & Exchanges
We want you to love every skein and loom you purchase from Gist Yarn. If you are not completely satisfied with your order, we accept returns of unused yarn in its original condition within 30 days of delivery.
Initiate Your Request
Contact our customer support team with your order number and the list of items you wish to return or exchange.
Prepare Your Package
Carefully pack the unused yarn and materials in their original packaging to ensure they are protected during transit.
Ship Items Back
Affix the provided return shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects the items, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing